Privacy Policy

Data Controller

The controller responsible for data processing on this website is:

Company

Frontira International GmbH

Address

Glockengasse 3
5020 Salzburg
Austria

Email

hello@frontira.com

Data We Collect

Personal Data

Name, email address, and company name when voluntarily submitted via contact forms or other input fields on our website.

Usage Data

IP address, browser type and version, device information, operating system, pages visited, date and time of access, and referring URLs. This data is collected automatically when you visit our website.

Cookies & Similar Technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. See the Cookies section below for details.

How We Use Your Data

We process your personal data for the following purposes:

• To respond to your inquiries and contact requests
• To provide and deliver our services
• To improve and optimize our website and user experience
• To send newsletters and marketing communications (only with your explicit consent)
• To comply with legal obligations under applicable law

Legal Basis

We process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):

Consent - Art. 6(1)(a) GDPR

Where you have given consent for specific processing activities, such as subscribing to our newsletter or accepting analytics cookies.

Contract Performance - Art. 6(1)(b) GDPR

Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

Legitimate Interests - Art. 6(1)(f) GDPR

Where processing is necessary for our legitimate interests, such as improving our website, ensuring security, and conducting business analytics, provided these interests are not overridden by your rights.

Legal Obligations - Art. 6(1)(c) GDPR

Where processing is necessary for compliance with a legal obligation to which we are subject.

Third-Party Services

We use the following third-party services on our website:

Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. IP anonymization is enabled, meaning your IP address is truncated before being transmitted to Google servers. Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Fonts

We use Google Fonts to ensure consistent typography across our website. When you access our pages, your browser loads the required fonts from Google servers, which may transmit your IP address to Google.

Google Tag Manager

We use Google Tag Manager to manage website scripts and tracking tags. Google Tag Manager itself does not collect personal data but triggers other tags that may collect data.

Note: When using these services, data may be transferred to the United States. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs), to protect your data in accordance with GDPR requirements.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Essential Cookies

Required for the basic functionality of the website, including session management and security features. These cookies cannot be disabled.

Analytics Cookies

Used by Google Analytics to collect anonymous usage statistics, helping us understand how visitors interact with our website and improve our content accordingly.

Functional Cookies

Enable enhanced functionality and personalization, such as remembering your preferences and settings.

You can manage and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Contact form submissions are retained for the duration of the business relationship and any applicable statutory retention periods.
• Analytics data collected via Google Analytics is automatically anonymized after 14 months.
• Newsletter subscription data is retained until you unsubscribe or withdraw your consent.

When data is no longer needed, it is securely deleted or anonymized in accordance with applicable data protection laws.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access - You may request confirmation of whether we process your personal data and obtain a copy of that data.
• Right to Rectification - You may request correction of inaccurate personal data or completion of incomplete data.
• Right to Erasure - You may request deletion of your personal data where there is no compelling reason for continued processing.
• Right to Restriction - You may request restriction of processing in certain circumstances.
• Right to Data Portability - You may request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object - You may object to processing based on legitimate interests at any time.
• Right to Withdraw Consent - Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at hello@frontira.com.

You also have the right to lodge a complaint with the Austrian data protection authority:
Österreichische Datenschutzbehörde
Barichgasse 40–42, 1030 Vienna, Austria
dsb.gv.at

Data Security

We take the security of your personal data seriously and implement industry-standard technical and organizational measures to protect it, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Access controls to limit data access to authorized personnel only
• Regular security assessments and updates to our systems

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We encourage you to review this page periodically for the latest information on our privacy practices. Any changes will become effective when posted on this page.