Performance Audit

WHAT IS
WHAT IS PERFORMANCE AUDIT
PERFORMANCE AUDIT
The Performance Audit is a fast and furious 2 day process where 2 of our specialists assess whether your budgets for customer engagement and growth are delivering the best possible results.
HOW IT WORKS
1 —
Sounding
  • Kick off with our Performance Audit team
  • Process onboarding
  • Identify goals and focus areas
2 —
Fact finding
  • Platform and data analysis
  • Stakeholder & team interviews
  • Customer insights
3 —
Opportunity workshop
  • Identification of opportunity patterns
  • Development of concrete growth recommendations
  • Define priorities and key action points
WHAT you get
A comprehensive
report highlighting:
Observations and opportunities with concrete action points
Customer and user insights
Quick Wins
Mid Term Pipeline
Action Steps From Implementation
Questions
Performance Audit
can answer:
Why do I lose so many customers during onboarding?
How can reduce my customer acquisition costs?
Why do audiences engage so little with my content?
How can I innovate my product / service portfolio?
WHAT CAN WE POTENTIALLY OPTIMIZE
USER EXPERIENCE

Is the UX for your digital sales channels designed to optimize your sales funnel?

media & performance marketing

Are there opportunities for your digital and traditional media channels to deliver  maximum customer engagement?

brand & content strategy

Is your content optimized for interest, consumption and sharing?

product & service portfolio

Could your product and service portfolio benefit from new ideas for delivering profitable customer value?

HOW
IT WORKS
1 — Sounding
  • Kick off with our Performance Audit team
  • Process onboarding
  • Identify goals and focus areas
2 — Fact finding
  • Platform and data analysis
  • Stakeholder & team interviews
  • Customer insights
3 — Opportunity workshop
  • Identification of opportunity patterns
  • Development of concrete growth recommendations
  • Define priorities and key action points
WHAT
YOU GET
A comprehensive report highlighting:
Observations and opportunities with concrete action points
Customer and user insights
Quick wins and mid term opportunities
Concrete recommendations based on impact vs. complexity of execution
Action steps for implementation
QUESTIONS
performance AUDIT can answer
Why do I lose so many customers during onboarding?
How can reduce my customer acquisition costs?
Why do audiences engage so little with my content?
How can I innovate my product / service portfolio?
What can we
potentially optimize:
USER EXPERIENCE
Is the UX for your digital sales channels designed to optimize your sales funnel?
MEDIA & PERFORMANCE MARKETING
Are there opportunities for your digital and traditional media channels to deliver maximum customer engagement?
BRAND & CONTENT STRATEGY
Is your content optimized for interest, consumption and sharing?
PRODUCT & SERVICE PORTFOLIO
Could your product and service portfolio benefit from new ideas for delivering profitable customer value?

PERFORMANCE AUDIT

Talk to one of
our experts.
Talk to
one of our
experts.