EMAIL COURSES

An intro into...

Strategic customer journey design

Fast growing digital companies actively leverage customer journeys for smooth digital experiences and sign up flows that support growth. Unfortunately, legacy organizations largely fail in journey design because of a number of reasons, leading to untapped growth potential.

To put it otherwise: strategic customer journey design is what separates high growth digital players from traditional players.

In this free mini course, Enikő, our resident Customer Journey Design genius, will show you how to effectively design and utilize customer journeys to increase the adoption rate of desired behaviour, or grow leads/sales.

What you will get:

Daily emails that explain the fundamentals about Strategic Customer Journey Design, and provide you with some handy tools that you can immediately apply to your business.

What you’ll learn:

  • What customer journeys are, and how to leverage them
  • How to get actionable insights by setting the right goals, and KPI
  • How to define the audience and develop lead magnets
  • Behavioral design basics
  • How to structure your customer journey map
  • Customer journey measurement

Register for the Strategic customer journey design course

Who you’ll learn from:

Enikő Barbarics

Service Designer

Mario Berger

Sr. Consultant

Krisztián Komándi

Consultant

Register for the Strategic customer journey design course

Who you’ll learn from:

Enikő Barbarics

Service Designer

Mario Berger

Sr. Consultant

Krisztián Komándi

Consultant

An intro into...

Building an effective digital growth strategy

Introductions into key concepts that you’ll need to understand if you want to build an effective digital growth strategy, consistently.

  • Defining the right obstacles, and KPI
  • How to properly prioritize MVT (Minimal Viable Tests)
  • Understand churn, and how to leverage it
  • How to define, and develop lead magnets
  • Set up and leverage upselling and nurturing campaigns
An intro into...

Customer centric design

Learn the basics of Customer Centric Design thinking, and how to apply them in your organisation.

  • Intro into Customer Centric Design approach
  • Introduction into method action
  • Asking the right questions
  • How to utilize customer insights
  • MVP pyramid, and how to apply it

Want something more personalized? Lets talk!

If you want a more personalized course or training, we are happy to help.
Schedule a free call with us.

Soma László

Business Development
Manager