WORKSHOP

Customer Journey Workshop

You already understand how to create journey maps and want to learn how to use them effectively in your organization? If you're looking for a real-life example of how to take a business challenge, create a journey map around it and how to use it on a daily basis to drive customer centric innovation, then this workshop is for you.

In this workshop, you won’t only learn the principles of creating the actual journey map. You and your team will also learn to look beyond the map in order to know what to do with it once you have it defined.

What we bring:

  • 2 specialists in the field of UX
  • Our experience from working on  20+ successful customer journey projects in the last 2 years
  • Tried and tested remote workshop methods

What you bring:

  • 1-2 days time
  • Key stakeholders
  • Specific team objectives

What you leave with:

  • Methodological competence
  • Prioritized list of opportunity areas
  • Repository building strategy

Talk to one of our experts about the Customer Journey Workshop

Get to know more about how we can help you with this or another workshop.
Schedule a 30 minute call with us.

Soma Laszlo profile picture heading our business development
Soma László

Business Development
Manager

Talk to one of our experts about the Customer Journey Workshop

Get to know more about how we can help you with this or another workshop.
Schedule a 30 minute call with us.

Soma Laszlo profile picture heading our business development
Soma László

Business Development
Manager

Growth Strategy Workshop

  • Understand key growth dynamics
  • Apply tried and tested frameworks
  • Build a growth initiative backlog

Customer Centric Design Workshop

  • Key Customer Centric Dynamics frameworks
  • Identify key opportunity areas
  • Build a CCD project roadmap