EMAIL COURSES
An intro into...
Customer Centric Design
Are you wondering how you can align your company more closely with your customers and increase satisfaction? Then this course is made for you.
Customer Centric Design (CCD) is the basis for sustainable future value creation. This course is designed by our in house CCD team to provide you with an introduction into Customer Centric Design thinking, and provides practical advice on how to dive deeper into understanding real customer needs and how to develop better solutions to your organizational challenge.
What you will get:
Daily emails where you learn the basics of Customer Centric Design thinking, and how to apply them in your organisation.
What you’ll learn:
- What is Customer Centric Design? (hint: it’s not a methodology)
- Introduction into the approach
- Introduction into method action
- Asking the right questions
- How to utilize customer insights
- What the MVP pyramid is, and how to apply it
Register for the Customer Centric Design course
Who you’ll learn from:
Enikő Barbarics
Service Designer
Anikó Bartók
Product Designer
Alexandra Bangó
Product Designer
Register for the Customer Centric Design course
Who you’ll learn from:
Enikő Barbarics
Service Designer
Anikó Bartók
Product Designer
Alexandra Bangó
Product Designer
An intro into...
Strategic customer journey design
Learn how to tactfully design and utilize customer journeys to increase the adoption rate of desired behaviour, or grow leads/sales.
- What are customer journeys, and how to leverage them?
- Distilling the right insights
- Learn how to define lead magnets
- Behavioural design basics
- Creating customer journey maps
An intro into...
Building an effective digital growth strategy
Introductions into key concepts that you’ll need to understand if you want to build an effective digital growth strategy, consistently.
- Defining the right obstacles, and KPI
- How to properly prioritize MVT (Minimal Viable Tests)
- Understand churn, and how to leverage it
- How to define, and develop lead magnets
- Set up and leverage upselling and nurturing campaigns
Want something more personalized? Lets talk!
If you want a more personalized course or training, we are happy to help.
Schedule a free call with us.
Soma László
Business Development
Manager