WORKSHOP

Customer Journey Workshop

You already understand how to create a journey map and want to learn how to use them effectively in your organization? If you’re looking for a real-life example of how you take a business challenge, create a journey map around and how to use it on a daily basis to drive customer centric innovation than this workshop might for you.

In this workshop you won’t only learn how to create the actual journey map. You and your team also learn to look beyond the map in order to know what to do with the map once you have it.

What we bring:

  • 2 specialists in the field of UX
  • Experience from 20+ successful customer Journey projects in the last 2 years
  • Tried and tested remote workshop methods

What you bring:

  • 1-2 days time
  • Key stakeholders
  • Specific team objectives

What you leave with:

  • Methodological competence
  • Prioritized list of opportunity areas
  • Repository building strategy

Talk to one of our experts about the Customer Journey Workshop

Get to know more about how we can help you with this or another workshop.
Schedule a 30 minute call with us.

Soma László

Business Development
Manager

Growth Strategy Workshop

Understanding of key growth concepts, and how to apply them A prioritized list of key growth initiatives Understanding of required growth team capabilities

Customer Centric Design Workshop

Understanding of customer centric dynamics Prioritized list of opportunity areas A CCD project Roadmap